Return Policy

Thank you for shopping with Dear Jett Co! Please read our no-return policy carefully before making a purchase.

 

No Returns or Exchanges

All sales are final. We do not accept returns, exchanges, or provide refunds for any products or services purchased through our website once that product leaves the warehouse.

We recommend carefully reviewing the product details, sizing information, colors, accessories, and any other relevant details before making your purchase to ensure that you are satisfied with your selection. 

 

Exceptions

We are committed to ensuring the quality of our products and services. If your item arrives damaged, defective, or incorrect, please contact us within 5 days of receiving your order. We will work with you to resolve the issue promptly.

 

How to Report an Issue

If you receive a damaged or incorrect item, please email us at hello@dearjettco.com with the following information:

    •    Order number

    •    Description of the issue

    •    Photos of the item and packaging

 

Additional Information

By completing your purchase, you acknowledge and agree to this no-return policy. For further questions or concerns, please contact us at hello@dearjettco or via Instagram/Facebook messages.